CRUISE DIRECTOR

Company: The Walt Disney Company
Location: Trenton
Posted on: October 29, 2024

Job Description:

The Walt Disney Company - Cruise Director - Trenton, New JerseyEvery day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and forming genuine connections with our guests. United by our Disney values, we work toward excellence in all we do. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
As a Cruise Director, you will play an essential part in leading the daily onboard operation and execution of the entertainment product and services for Disney Cruise Line. You are a member of the ship Steering Committee and serve as the General Manager for onboard Entertainment, providing oversight for all Entertainment content, including stage shows, deck parties, port adventures, and special events, ensuring consistent delivery of all experiences.You will report to the Captain and Shore Side Executive Director, Entertainment Operations.Responsibilities:

• Collaborate with internal and external partners to define a clear vision for onboard Entertainment, establishing strategic and operational goals.
• Translate and integrate the vision into strategic operating plans focused on innovation and continuous process improvements.
• Drive enhanced Guest and Crew experiences, considering the current competitive environment.
• Direct all Guest events and onboard entertainment.
• Ensure daily schedule of events onboard and ashore proceeds as scheduled, making necessary adjustments.
• Evaluate show quality and brand integrity, providing recommendations for future planning.
• Serve as executive communicator for Safety and guest information with shipwide announcements.
• Oversee execution and daily delivery of Guest service.
• Develop a world-class onboard Entertainment Operations team.
• Support and champion safety initiatives across all entertainment lines of business.
• Oversee and manage financial profit and operating expenses.
• Communicate with Executive Director regarding consistency of operation between ships.
• Partner with shore side Entertainment/Port Adventures Operations Leadership on leadership development.
• Provide support for new itineraries by planning and executing chosen strategies.
• Partner with Human Resources on managing personnel files and conducting performance reviews.
• Partner with Marketing/Promotions to plan special events.Basic Qualifications:
• Minimum eight years' experience in hosting, stage experience, and public speaking skills.
• Minimum of eight years' experience in a senior leadership role.
• Previous ship operations experience in a role of Cruise Director or similar.
• Operational experience with an understanding of Crew/Entertainer challenges.
• Leadership experience including coaching and mentoring skills.
• Experience integrating the Entertainment experience across multiple lines of business.
• Solid knowledge of Entertainment Operations business procedures.
• Passion for character and show integrity that supports the Disney Brand.
• Highly motivated self-starter able to manage multiple priorities.
• Excellent verbal and written communication skills.
• Demonstrated strong negotiation, delegation, and partnering skills.
• Proven ability to organize and complete multiple tasks in a timely manner.Additional Information:This is a shipboard role. Benefits offered year-round, including Major Medical Coverage, Short & Long-Term Disability, Life Insurance, and Retirement Savings Plan option.You must:
• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel.
• Be willing to uphold safety responsibilities as specified in the ship Assembly Plan.
• Have a valid passport and C1/D Seaman's visa (DCL will provide documents).
• Complete a pre-employment medical and obtain a criminal background check.Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard.Job ID: 1163189BRLocation: United StatesJob Posting Company: Disney Cruise LineThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers.
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Keywords: The Walt Disney Company, Trenton , CRUISE DIRECTOR, Executive , Trenton, New Jersey